Trust

Security & Compliance

Enterprise-grade protection for student data. Built with security at every layer so schools can focus on what matters.

FERPA Ready

Designed to support US school compliance with the Family Educational Rights and Privacy Act. School Official designation available via DPA.

GDPR Aligned

Consent management, privacy controls, and Data Processing Agreements available for EU/UK schools. Compliance program in progress.

ST4S Aligned

Aligned with the Safer Technology 4 Schools framework for child safety and wellbeing.

Security Architecture

Multiple layers of protection for your school's data.

Encryption

AES-256 encryption at rest. TLS 1.3 for all data in transit. Database-level encryption via Supabase.

Multi-Tenant Isolation

Each school operates in an isolated data environment. Row-level security policies ensure no cross-tenant data access.

Authentication & Access Control

Secure authentication via Supabase Auth with support for SSO (Google, Microsoft/Azure AD). 14-role RBAC system controls feature and data access.

Audit Logging

Comprehensive audit trails for data access and modifications. Timeline-based activity tracking for compliance reporting.

Infrastructure

Hosted on Vercel (edge network, Sydney region) with Supabase (AWS-backed PostgreSQL, Sydney region). SOC 2 Type II compliant infrastructure providers.

Vulnerability Management

Regular dependency updates, automated security scanning, and responsible disclosure program. Sentry error monitoring for real-time issue detection.

Data Protection

Your data is protected at every stage of its lifecycle.

Data minimization

Only collect what is necessary for educational purposes

Data portability

Schools can export their data in standard formats (coming soon for individual users)

Data deletion

Soft-delete with 30-day grace period. Full data removal upon contract termination

Backup & recovery

Automated daily backups with point-in-time recovery capability

Access controls

Granular role-based permissions with 14 distinct roles

Data residency

Data stored in regions appropriate to your school's jurisdiction

Third-party auditing

Infrastructure providers maintain SOC 2 and ISO 27001 certifications

Incident response

Documented incident response plan with 24-hour notification to affected schools

Compliance Frameworks

Detailed alignment with major education-sector compliance frameworks.

FERPA Readiness

  • TEX operates as a "School Official" with a legitimate educational interest under FERPA §99.31(a)(1), formalised through our Data Processing Agreement.
  • Student education records are never re-disclosed to third parties except as authorised by the school or permitted under FERPA.
  • Schools retain direct control over all student data within their tenant via administrative controls and the DPA.
  • Platform supports schools in fulfilling parental and eligible student rights, including access, amendment, and consent to disclosures.
  • Annual notification support materials provided to help schools include TEX in their FERPA disclosure requirements.
  • Data return and certified deletion available upon contract termination to meet FERPA data handling obligations.

Operational Security

Secure Development Lifecycle

Code reviews, automated testing, and dependency scanning integrated into every release.

Employee Security

Background checks, security training, and least-privilege access for all team members.

Vendor Management

Third-party vendors are assessed for security posture. DPAs available from all providers and being executed.

Business Continuity

Disaster recovery plan with defined RTOs/RPOs and multi-region backup strategies.

Penetration Testing

Regular third-party penetration testing to identify and remediate vulnerabilities.

Frequently Asked Questions

Need more details?

Request our full security documentation package, including our Data Processing Agreement, infrastructure details, and compliance certifications.